Cement Header
Cement

Customer Service

CEMEX ensure delivery is conducted with the highest safety precautions and conditions.


Transport Load

When CEMEX delivers the product to our customers, we ensure delivery is conducted with the highest safety precautions and conditions. Our customers can still have updated information about their shipments even while they are on the road via contacting logistics customer service representatives who ensure product delivery.

A well trained & service oriented team is responsible for following up the product and the complete dispatch process until the product reaches the customer safely; in addition to solving any problem that might arise during the dispatch process or even at times of unloading.

When the customer transfers the product by his own vehicles, CEMEX still insures complete compensation of the product if damaged via accident, or Fire.

Logistics Customer Service team is reachable via the Call Center Numbers:

CEMEX Call Center Contacts

  • Toll Free No.: 0800-8823639
  • Cell Phone: 0100-3886632
  • Land Line 1: 088-2424242
  • Land Line 2: 02-24078787

Locations & Sales Contacts Map